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Auriga

Solutions for Omnichannel Banking

Auriga is a leading supplier of software solutions and services to the banking industry and payments system providers, and an independent software vendor for multi-vendor ATM acquiring solutions, committed to developing a widespread international presence.

Auriga’s WinWebServer (WWS) runs on almost any hardware server platform and on any multi-vendor ATM, ASST, kiosk or self-service device, establishing itself as the major provider of both software and services in Italy

Auriga’s web-based architecture, which guarantees the perfect synergy between self-service, branch, internet banking, mobile banking and other channels, provides a seamless banking experience of the highest level.

It also enables banks to benefit from full protection, security monitoring and control of their critical networked devices, such as ATMs, thanks to its centralised cybersecurity solution Lookwise Device Manager (LDM).

Auriga’s mission is to revolutionise the way direct banking channels work by integrating them into a single, cloud-based system that boosts efficiencies and reduces time-to-market.

Through its WWS platform for multi-channel banking applications, Auriga is developing a growing presence in Eastern and Western Europe, and expanding operations in Central and Latin America and Asia Pacific markets.

Auriga

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WinWebServer (WWS)

Auriga’s commitment to innovation and technical excellence has culminated in the development of the omnichannel banking product WinWebServer (WWS). WWS is an integrated platform on a web-based architecture that can provide a 'seamless banking experience' of the highest level across all the different distribution channels. WWS delivers significant business benefits including:

  • the reduction of operational costs
  • faster time to market for new services
  • improved service availability,
  • superior flexibility and access convenience for the consumer

Get in touch with us

Visit our website and download our free brochure.

Connect with us on LinkedInFacebookTwitterYoutube.

The future of ATM and Self-Service Branch Automation

Banks are facing two main challenges: provide customer an even more engaging and omnichannel digital experience and reduce infrastucture and operational costs.

What’s next fot ATMs and bank branches then?

Read our latest white paper to explore three main business strategies that would allow financial institutions to remain competitive, provide exceptional services, and continue to play a vital role in the communities they serve.

Find out more

Products & Services

Lookwise Device Manager

An integrated ATM Cybersecurity Solution

Lookwise Device Manager (LDM) is a centralized and modular OT cybersecurity platform that offers a comprehensive set of functionalities to protect, monitor and control your critical devices.

Features of Lookwise Device Manager

  • Benefit from award-winning, vendor-agnostic technology specifically designed for critical devices.
  • Protect your critical systems from malicious or fraudulent activities, with the most comprehensive layered protection model.
  • Quickly comply with your security policies, with minimal performance impact on your devices.
  • Save time and money thanks to remote and centralised security operations from a single GUI.
  • Block, detect and solve security incidents that may arise from your assets.
  • Get real-time visibility into the hardware, software and users installed on your devices, and stay in loop with any changes.
  • Execute customized remote actions on your devices in a secure and controlled environment.
  • Adapt visibility and permissions to the specific needs of the different operations teams.
The NEXTGenBranch

The #NextGenBranch

The solutions that leverages advanced self-service and an integrated omnichannel software platform, creating a branch where technology has a pivotal role, to increase process efficiency and optimize performance.
Auriga - WWS ATM Solutions - Brochure

WWS ATM

is an integral component of the WWS omnichannel banking suite for the complete management of the ATM channel.

Full or tailored solution

WWS ATM is

  • certified with all the latest security standards
  • a well proven solution, currently deployed on over 33,000 ATMs
  • a true multi-institution and truly vendor-independent ATM software solution
  • a fully integrated ATM management solution to centralise and simplify the complete management of all terminals including transaction flows, screen layout and service activities
  • highly modular and can be deployed as a fully integrated solution or discrete phases according to banks’ actual business needs: terminal driving, cash reconciliation, remote key management, one-to-one marketing, proactive network monitoring, trouble ticketing, electronic journal and software download management
Auriga - WWS Cash Management - Brochure

WWS Cash Management

automates how the bank determines the most efficient cash delivery and collection schedule and processes, enabling a drastic reduction in operational costs as well as out-of-service time for cashpoints and how this affects customers and the bank’s reputation for quality of service.

Optimizing the cash inventory process

Utilising sophisticated algorithms with self-learning mathematical forecasting, combined with data analysis of historical trends (at least 12 months of records to accurately run cash forecasts) and on different parameters (such as cashpoint’s physical location and its capacity, as well as the bank’s insurance policy, any legal requirements and any likely spikes in demand for cash withdrawals), the solution is designed to optimize, anticipate, automate, support, control and report the entire cash inventory and replenishment process for all entities involved in the cash management process (from cash points to back office as well as branch CI/CO).

Auriga - WWS Customer Management

WWS Customer Management

empowers bank branch staff to optimise the cost efficiencies of their branch operations while maximising the add-on sales potential of how in-branch systems improve interactions with branch visitors.

Boosting profits while acquiring new customers

Banks are making significant investments in transforming their branches for greater efficiency, boosting profits, acquiring new customers, and enhancing the quality of the customer interactions. The WWS Customer Management module responds to how banks are rethinking how their bank branch operates as part of an omnichannel strategy. Thanks to a variety of graphical and tabular dashboard displays, branch staff and consultants can easily optimize their workload and tasks by monitoring in real time the customer flow and queue, the self-service operational workflow and availability, and the consultant’s schedules.

Download now our free brochure

Auriga - WWS Proactive Monitoring Omnia - Brochure

The Proactive Monitoring OMNIA module

is an integral component of the WWS omnichannel banking suite that ensures the highest service availability across all banking channels and gives consumers access to banking services 24/7. It is a 360-degree system monitoring all aspects of the network including connections with the bank’s host systems, connections with third party service partners, the WWS ATM application processing, and all self-service channels.

Access to banking services 24/7

Through the Proactive Monitoring OMNIA module and an extensive range of diagnostic information, banks gain a rapid understanding of the overall status of all the ATM and kiosk devices (HW monitoring, transaction summary details and easy access to electronic journals) as well as interactive access to the Smart client on the remote ATM (for detailed analysis of the device’s peripherals and operation).

Download now our free brochure

Auriga - WWS One to One – Brochure

The OnetoOne OMNIA Marketing

module is an integral component of the WWS omnichannel banking suite that transforms any banking channel into an efficient communication tool to maximise the opportunity to sell new services and enhance the consumer’s experience regardless of how they interact with their bank (ATMs, digital signage, internet, mobile, social networks, etc.).

Maximising the opportunity to sell new services

Through the OnetoOne OMNIA Marketing module, banks can build a high value added ‘personal relationship’ with their customers, even though an impersonal channel such as an ATM. Beyond idle loop configuration, it is possible to define the associated marketing point for each campaign at a specific stage of the transaction (idle loop, authorisation, host message, counting banknotes, printing receipt).

Marketing campaigns tailored to each client

Thanks to integration with a CRM system or preloaded customer information, personalised one-to-one messages can be uniquely tailored to the client profile: they can include service advice (for example ‘please collect your new card’) as well as sales promotions and pre-approved offers, or marketing campaigns targeting specific locations and customer segments.

Download now our free brochure

Auriga - WWS Mobile - Brochure

WWS Mobile

an integral component of the  WWS omnichannel banking suite for the mobile channel that enables banks to give consumers the ultimate ‘bank in their pocket’ experience while on the move.

New revenue opportunities

A highly secure and fully integrated solution, WWS Mobile offers customers the widest range of banking and payment services in the most cost effective way, resulting in greater consumer satisfaction and new revenue opportunities. WWS Mobile has been designed to take into account how the consumer benefits from the mobile experience and how banks can use mobile to enhance the services they provide through all of their delivery channels.

Enhancing mobile banking services

As part of the bank’s omnichannel strategy, WWS Mobile offers the customer a range of cross-channel capabilities such as safer and faster cash withdrawals without using traditional plastic cards, the ability to locate the nearest ATM and get a real time view of the services available on the selected ATM or voice-guided navigation to the ATM for people with visual impairments.

Download now our free brochure

Auriga - WWS Greaeter - Brochure

WWS Greæter

is an integral component of the  WWS omnichannel banking suite for the branch channel, specifically designed to help branch staff fulfil their changing roles – from operations executors to services consultants or self-service assistants who are able to suggest customised services for each customer.

Facilitating dialogue with customers

WWS Greæter is an innovative tablet application, combining through a single intuitive console real time information about the branch’s self-service hardware, the customer’s transaction history and relationship status, and relevant sales opportunities. Offering the ultimate in-branch service is possible now.

The solution offers personalised customer information to facilitate dialogue with customers about their specific needs, provides constructive support on the increasing number of self-service functions, and promotes increased sales by empowering staff to reinforce personalised target marketing.

Download now our free brochure


White Papers

Press Releases / Blog Posts

ASA Member Videos
Lookwise Device Manager - The Cyber Security Platform | Auriga

Lookwise Device Manager - The Cyber Security Platform | Auriga

02/14/2024

Auriga - Solutions for Omnichannel Banking Auriga is a leading supplier of software solutions and services to the banking industry and payments system providers, and an independent software vendor for multi-vendor ATM acquiring solutions, committed to developing a widespread international presence. Auriga’s WinWebServer (WWS) runs on almost any hardware server platform and on any multi-vendor ATM, ASST, kiosk or self-service device, establishing itself as the major provider of both software and services in Italy Auriga’s web-based architecture, which guarantees the perfect synergy between self-service, branch, internet banking, mobile banking and other channels, provides a seamless banking experience of the highest level. It also enables banks to benefit from full protection, security monitoring and control of their critical networked devices, such as ATMs, thanks to its centralised cybersecurity solution Lookwise Device Manager (LDM). Auriga’s mission is to revolutionise the way direct banking channels work by integrating them into a single, cloud-based system that boosts efficiencies and reduces time-to-market. Through its WWS platform for multi-channel banking applications, Auriga is developing a growing presence in Eastern and Western Europe, and expanding operations in Central and Latin America and Asia Pacific markets.

Mark Aldred's podcast - Reframing the Branch and the Industrial Dilemma

Mark Aldred's podcast - Reframing the Branch and the Industrial Dilemma

12/07/2023

Auriga - Solutions for Omnichannel Banking Auriga is a leading supplier of software solutions and services to the banking industry and payments system providers, and an independent software vendor for multi-vendor ATM acquiring solutions, committed to developing a widespread international presence. Auriga’s WinWebServer (WWS) runs on almost any hardware server platform and on any multi-vendor ATM, ASST, kiosk or self-service device, establishing itself as the major provider of both software and services in Italy Auriga’s web-based architecture, which guarantees the perfect synergy between self-service, branch, internet banking, mobile banking and other channels, provides a seamless banking experience of the highest level. It also enables banks to benefit from full protection, security monitoring and control of their critical networked devices, such as ATMs, thanks to its centralised cybersecurity solution Lookwise Device Manager (LDM). Auriga’s mission is to revolutionise the way direct banking channels work by integrating them into a single, cloud-based system that boosts efficiencies and reduces time-to-market. Through its WWS platform for multi-channel banking applications, Auriga is developing a growing presence in Eastern and Western Europe, and expanding operations in Central and Latin America and Asia Pacific markets.

WWS FILL4ME - FOR THE ADVANCED SELF-SERVICE BANKING

WWS FILL4ME - FOR THE ADVANCED SELF-SERVICE BANKING

12/07/2023

Auriga - Solutions for Omnichannel Banking Auriga is a leading supplier of software solutions and services to the banking industry and payments system providers, and an independent software vendor for multi-vendor ATM acquiring solutions, committed to developing a widespread international presence. Auriga’s WinWebServer (WWS) runs on almost any hardware server platform and on any multi-vendor ATM, ASST, kiosk or self-service device, establishing itself as the major provider of both software and services in Italy Auriga’s web-based architecture, which guarantees the perfect synergy between self-service, branch, internet banking, mobile banking and other channels, provides a seamless banking experience of the highest level. It also enables banks to benefit from full protection, security monitoring and control of their critical networked devices, such as ATMs, thanks to its centralised cybersecurity solution Lookwise Device Manager (LDM). Auriga’s mission is to revolutionise the way direct banking channels work by integrating them into a single, cloud-based system that boosts efficiencies and reduces time-to-market. Through its WWS platform for multi-channel banking applications, Auriga is developing a growing presence in Eastern and Western Europe, and expanding operations in Central and Latin America and Asia Pacific markets.

IOLE: the Virtual Assistant for the remote branch | Auriga

IOLE: the Virtual Assistant for the remote branch | Auriga

06/29/2023

Auriga - Solutions for Omnichannel Banking Auriga is a leading supplier of software solutions and services to the banking industry and payments system providers, and an independent software vendor for multi-vendor ATM acquiring solutions, committed to developing a widespread international presence. Auriga’s WinWebServer (WWS) runs on almost any hardware server platform and on any multi-vendor ATM, ASST, kiosk or self-service device, establishing itself as the major provider of both software and services in Italy Auriga’s web-based architecture, which guarantees the perfect synergy between self-service, branch, internet banking, mobile banking and other channels, provides a seamless banking experience of the highest level. It also enables banks to benefit from full protection, security monitoring and control of their critical networked devices, such as ATMs, thanks to its centralised cybersecurity solution Lookwise Device Manager (LDM). Auriga’s mission is to revolutionise the way direct banking channels work by integrating them into a single, cloud-based system that boosts efficiencies and reduces time-to-market. Through its WWS platform for multi-channel banking applications, Auriga is developing a growing presence in Eastern and Western Europe, and expanding operations in Central and Latin America and Asia Pacific markets.

Banking Transformed Podcast: Rethinking the future of distribution

Banking Transformed Podcast: Rethinking the future of distribution

03/06/2023

Auriga - Solutions for Omnichannel Banking Auriga is a leading supplier of software solutions and services to the banking industry and payments system providers, and an independent software vendor for multi-vendor ATM acquiring solutions, committed to developing a widespread international presence. Auriga’s WinWebServer (WWS) runs on almost any hardware server platform and on any multi-vendor ATM, ASST, kiosk or self-service device, establishing itself as the major provider of both software and services in Italy Auriga’s web-based architecture, which guarantees the perfect synergy between self-service, branch, internet banking, mobile banking and other channels, provides a seamless banking experience of the highest level. It also enables banks to benefit from full protection, security monitoring and control of their critical networked devices, such as ATMs, thanks to its centralised cybersecurity solution Lookwise Device Manager (LDM). Auriga’s mission is to revolutionise the way direct banking channels work by integrating them into a single, cloud-based system that boosts efficiencies and reduces time-to-market. Through its WWS platform for multi-channel banking applications, Auriga is developing a growing presence in Eastern and Western Europe, and expanding operations in Central and Latin America and Asia Pacific markets.

Mark Aldred’s podcast Reframing the Branch

Mark Aldred’s podcast Reframing the Branch

03/06/2023

Auriga - Solutions for Omnichannel Banking Auriga is a leading supplier of software solutions and services to the banking industry and payments system providers, and an independent software vendor for multi-vendor ATM acquiring solutions, committed to developing a widespread international presence. Auriga’s WinWebServer (WWS) runs on almost any hardware server platform and on any multi-vendor ATM, ASST, kiosk or self-service device, establishing itself as the major provider of both software and services in Italy Auriga’s web-based architecture, which guarantees the perfect synergy between self-service, branch, internet banking, mobile banking and other channels, provides a seamless banking experience of the highest level. It also enables banks to benefit from full protection, security monitoring and control of their critical networked devices, such as ATMs, thanks to its centralised cybersecurity solution Lookwise Device Manager (LDM). Auriga’s mission is to revolutionise the way direct banking channels work by integrating them into a single, cloud-based system that boosts efficiencies and reduces time-to-market. Through its WWS platform for multi-channel banking applications, Auriga is developing a growing presence in Eastern and Western Europe, and expanding operations in Central and Latin America and Asia Pacific markets.

Bank4Me: what does the branch of the future look like?

Bank4Me: what does the branch of the future look like?

03/06/2023

Auriga - Solutions for Omnichannel Banking Auriga is a leading supplier of software solutions and services to the banking industry and payments system providers, and an independent software vendor for multi-vendor ATM acquiring solutions, committed to developing a widespread international presence. Auriga’s WinWebServer (WWS) runs on almost any hardware server platform and on any multi-vendor ATM, ASST, kiosk or self-service device, establishing itself as the major provider of both software and services in Italy Auriga’s web-based architecture, which guarantees the perfect synergy between self-service, branch, internet banking, mobile banking and other channels, provides a seamless banking experience of the highest level. It also enables banks to benefit from full protection, security monitoring and control of their critical networked devices, such as ATMs, thanks to its centralised cybersecurity solution Lookwise Device Manager (LDM). Auriga’s mission is to revolutionise the way direct banking channels work by integrating them into a single, cloud-based system that boosts efficiencies and reduces time-to-market. Through its WWS platform for multi-channel banking applications, Auriga is developing a growing presence in Eastern and Western Europe, and expanding operations in Central and Latin America and Asia Pacific markets.

One to One OMNIA: Omnichannel Marketing for your bank

One to One OMNIA: Omnichannel Marketing for your bank

03/06/2023

Auriga - Solutions for Omnichannel Banking Auriga is a leading supplier of software solutions and services to the banking industry and payments system providers, and an independent software vendor for multi-vendor ATM acquiring solutions, committed to developing a widespread international presence. Auriga’s WinWebServer (WWS) runs on almost any hardware server platform and on any multi-vendor ATM, ASST, kiosk or self-service device, establishing itself as the major provider of both software and services in Italy Auriga’s web-based architecture, which guarantees the perfect synergy between self-service, branch, internet banking, mobile banking and other channels, provides a seamless banking experience of the highest level. It also enables banks to benefit from full protection, security monitoring and control of their critical networked devices, such as ATMs, thanks to its centralised cybersecurity solution Lookwise Device Manager (LDM). Auriga’s mission is to revolutionise the way direct banking channels work by integrating them into a single, cloud-based system that boosts efficiencies and reduces time-to-market. Through its WWS platform for multi-channel banking applications, Auriga is developing a growing presence in Eastern and Western Europe, and expanding operations in Central and Latin America and Asia Pacific markets.

#NextGenBranch: the solution to branch closures

#NextGenBranch: the solution to branch closures

03/06/2023

Auriga - Solutions for Omnichannel Banking Auriga is a leading supplier of software solutions and services to the banking industry and payments system providers, and an independent software vendor for multi-vendor ATM acquiring solutions, committed to developing a widespread international presence. Auriga’s WinWebServer (WWS) runs on almost any hardware server platform and on any multi-vendor ATM, ASST, kiosk or self-service device, establishing itself as the major provider of both software and services in Italy Auriga’s web-based architecture, which guarantees the perfect synergy between self-service, branch, internet banking, mobile banking and other channels, provides a seamless banking experience of the highest level. It also enables banks to benefit from full protection, security monitoring and control of their critical networked devices, such as ATMs, thanks to its centralised cybersecurity solution Lookwise Device Manager (LDM). Auriga’s mission is to revolutionise the way direct banking channels work by integrating them into a single, cloud-based system that boosts efficiencies and reduces time-to-market. Through its WWS platform for multi-channel banking applications, Auriga is developing a growing presence in Eastern and Western Europe, and expanding operations in Central and Latin America and Asia Pacific markets.

The #NEXTGENBANK powered by us, shaped by you

The #NEXTGENBANK powered by us, shaped by you

01/11/2023

Auriga - Solutions for Omnichannel Banking Auriga is a leading supplier of software solutions and services to the banking industry and payments system providers, and an independent software vendor for multi-vendor ATM acquiring solutions, committed to developing a widespread international presence. Auriga’s WinWebServer (WWS) runs on almost any hardware server platform and on any multi-vendor ATM, ASST, kiosk or self-service device, establishing itself as the major provider of both software and services in Italy Auriga’s web-based architecture, which guarantees the perfect synergy between self-service, branch, internet banking, mobile banking and other channels, provides a seamless banking experience of the highest level. It also enables banks to benefit from full protection, security monitoring and control of their critical networked devices, such as ATMs, thanks to its centralised cybersecurity solution Lookwise Device Manager (LDM). Auriga’s mission is to revolutionise the way direct banking channels work by integrating them into a single, cloud-based system that boosts efficiencies and reduces time-to-market. Through its WWS platform for multi-channel banking applications, Auriga is developing a growing presence in Eastern and Western Europe, and expanding operations in Central and Latin America and Asia Pacific markets.


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