Secure Innovation Opens French Service Centre

Thursday, May 04, 2023

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Company: Secure Innovation

Secure Innovation, the global leader in intelligent cash protection products and remote asset management services has announced the opening of a new service centre in France.

The move comes as part of the company's expansion plans, and in response to a flurry of new contracts. At present, the business has 40 remote and international team members and offices across Europe, including; Ireland, Belgium, France, Austria, Germany, Switzerland, Finland, Spain and the United Kingdom. 

The new French service centre will house a dynamic and growing seven-strong technical support team to cater for the growing demand in the region. The team will cover the whole of France and Switzerland, includes Operations Management, Customer Service Management, and Field/Service Support.

The highly skilled team in France and Switzerland will use the new service centre as a base of all customer support activities in the region but will also continue to provide on-site service and repair as per customer needs.  The capability to hold an inventory of spares locally will further enhance response time and efficiency.  The new facility will also act as a regional training and development hub to support the introduction of new products like, Core and Remote Planet.

"It’s great to be opening our new service centre in France. It will allow us to better serve our customers in the region," said Tony Westington, Managing Director of Secure Innovation. "This expansion underlines our commitment to providing exceptional service and innovative solutions to our customers no matter where in the world they are."

In September 2022, Secure Innovation announced its’ rebrand from Spinnaker International Ltd. Known as the global leader of intelligent protection products and custom control solutions to safeguard cash and critical assets, the business has decades of experience and provides the most comprehensive range of products available to protect cash and high-value assets around the world.

The company's expansion plans are not limited to France, as it plans to further expand its global reach in the coming years. Secure Innovation's R&D office in Bangalore, India, which opened in February 2023, serves as a hub for its ever-growing software development team.

For more information about Secure Innovation's services and products, please contact +44 (0) 01752 850300 or email [email protected].

About Secure Innovations - Secure Innovation is the global leader in intelligent cash protection products and remote asset management services. Customers and innovation have been the driving force behind the company’s research, development and patented technological solutions for over 40 years. Products that are used worldwide in over 50 countries every day.

Secure Innovation’s head office is located in Cornwall, UK, with an international network of service centres, mobile technicians, sales and customer support. Providing fast and effective service from a team of over 130 talented professionals.

Trusted by customers and industry, Secure Innovation is ISO certified and has team members on the respected boards of industry committees and associations.

Secure Innovation believes innovation and people are the future. Dedicated to bringing peace of mind through smart, safe and secure technologies. Find out more about the company’s values.

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